SAFE Equestrian has a payment upon booking policy, when the booking is made, payment is taken to secure the space/booking.
SAFE Equestrian and all asociates operate a 24 hour cancelllation policy. If you cancel your lesson, event or activity within this period, a refund will not be issued.
Safe Equestrian also offers camps. Camps refer to continuoisly themed activity over several days. Where an over night option is offered, Safe resever the right to maintain a minium capitcity of 10 participants. Where less than 10 book to stay over, sleepovers will be cancelled, and if there is a night charge, this will be refunded. Night charges are made as a seperate booking option on the activity.
In the rare occasion Safe has to cancel your lesson or activity a refund will be issued and you will be contacted to dicuss this.
EC Pro (Wow Design Solutions Limited) does not issue refunds. Any refunds or account credits are subject to the refund and cancellation policy of the Yard, School or Livery using the EC Pro system.
Please contact the Yard, School or Livery directly. SAFE - Learning With Horses is the Merchant of record for all transactions and is responsible for refunds and chargebacks. If dissatisfied with their complaints or refund procedure, you may seek further action.