Safe Equestrian's payment and refund policy 

SAFE Equestrian has a payment upon booking policy, when the booking is made, payment is taken to secure the space/booking. 

SAFE Equestrian and all asociates operate a 24 hour cancelllation policy. If you cancel your lesson, event or activity within this period, a refund will not be issued. 

Safe Equestrian also offers camps. Camps refer to continuoisly themed activity over several days. Where an over night option is offered, Safe resever the right to maintain a minium capitcity of 10 participants. Where less than 10 book to stay over, sleepovers will be cancelled, and if there is a night charge, this will be refunded. Night charges are made as a seperate booking option on the activity. 

In the rare occasion Safe has to cancel your lesson or activity a refund will be issued and you will be contacted to dicuss this. 

EC Pro Payment and Refund Policy

All bookings must be made in advance and paid for in full at the time of booking to secure the session. Payment may be made by credit or debit card. There is no charge for paying by credit or debit card .

Wow Design Solutions Limited trading as EC Pro is unable to issue refunds and will only issue customer account credit in accordance with the refund and cancellation policy of the Yard, School or Livery using the EC Pro system.

Customers may be able to access a refund by contacting the Yard, School or Livery directly and the Merchant of record for all transactions is SAFE - Learning With Horses, and they shall be liable for all refunds and chargebacks. If you are not happy with the complaints procedure of your riding school/Livery Yard you can contact to take further action.